Put experience
on your side.

Twenty years of payments experience from our founders, applied to your business and the bank’s evidence requirements. Safe handles the casework, keeps improving the approach and gives you mobile visibility—with a 20% chargeback success fee.

See Safe in action Choose a comparison

1:1Safe handles the casework

MobileiOS & Android apps

20%Success fee on won chargebacks

Safe vs Chargeflow

Payments judgment. Complete case handling. Mobile visibility. And a lower published recovery fee than Chargeflow.

Safe vs Justt

Choose Safe for experienced judgment, one-to-one ownership and a published 20% chargeback success fee—with the work handled for you.

Safe vs Chargebacks911

Choose Safe for payments experience applied to your business, hands-on case ownership and recovery visibility wherever you are.

Safe vs Chargeback Gurus

Choose Safe for a close, experienced team that handles recovery, investigates repeat losses and makes the standard success fee clear upfront.

Safe vs Midigator / Kount

Choose Safe for a team that owns the casework, understands the business behind the evidence and gives you mobile visibility into recovery.

The bank sees a claim.
We build the full picture.

Safe’s founders bring 20 years across underwriting, risk, fraud, payments, acquiring and issuing-bank work. We apply that perspective to how your business operates and how its evidence answers the dispute.

We understand what happened.

We trace the transaction through the sale, agreement, delivery and customer history. The business context helps us distinguish the relevant facts from the noise.

We connect the evidence to the claim.

We organize the relevant records around the dispute reason and applicable requirements, explaining what each record establishes.

We make the response clear.

We check the timeline and consistency of the records, then prepare a case the reviewer can follow. Automation manages the workflow; experience informs the response.

We handle the work.
You follow it from anywhere.

Stay connected to dispute activity and recovery outcomes through Safe’s mobile apps. You get visibility while our technology and team handle the evidence, responses and submissions.

View on the App Store View on Google Play

Native apps.

Safe is available for iPhone, iPad and Android.

Recovery in view.

Check dispute activity and recovery progress when you’re away from your desk.

The work stays with us.

Mobile visibility does not turn case management into your job.

Expertise you can
put to work.

We audit the business behind the payment.

Safe reviews how you sell, bill, deliver and support customers. We look for gaps between what the customer expected and what happened, including operational, sales and product issues that can lead to disputes.

We learn from the history.

We review available prior chargebacks, responses and outcomes to find recurring claims and evidence gaps. The team’s case-handling experience informs the approach; each response is grounded in the relevant records for that transaction.

We collect and enrich the evidence.

Safe brings together relevant payment, order, delivery, usage and customer communication records through authorized sources. We turn those records into a coherent account of the disputed transaction.

We own the response from start to finish.

Our technology and team handle evidence collection, response preparation, submission and outcome tracking on your behalf. You authorize the connections; Safe handles the casework.

We keep improving and make practical recommendations.

We review outcomes, refine the evidence approach and identify recurring issues in billing, refunds, delivery, cancellations and support. You get specific recommendations to reduce avoidable problems while Safe continues managing recovery.

When you win,
we win.

Disputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.

20%Disputer success fee on won chargebacks.See pricing

Let Safe take on your chargebacks.

See how our technology and team handle recovery for your business. We’ll guide the setup and take ownership of the casework.

See Safe in action Switch to Safe