You do the work.
We build the response.

Safe App handles recovery for businesses that sell expertise, appointments and completed work. We connect the payment to the agreement, delivery and customer record.

Book a demo See how Safe works

Your business context.
Our casework.

We establish what was agreed.

Safe reviews the scope, quote or agreement alongside the relevant invoice and payment. We look at changes in scope or timing that help explain what the customer expected.

We make the delivery clear.

We gather relevant appointment, milestone, completion and acceptance records through authorized sources. Customer communications help explain the sequence when the claim concerns timing, quality or cancellation.

We take ownership of the response.

Safe organizes the facts, prepares and submits the response and follows the outcome. We manage the dispute work on your behalf while you continue serving customers.

Find the pattern.
Improve the process.

We review repeat losses for unclear scope, missed approvals, billing mismatches and gaps in completion records. The goal is a better evidence process and specific recommendations your operating team can use.

Our founders bring 20 years of experience across payments, underwriting, risk, fraud, acquiring and issuing-bank work. That experience informs how Safe reviews the business and organizes the evidence. Our technology manages the workflow; our team stays involved in the details.

Why Safe

We guide the setup.

Safe confirms payment-account coverage and the relevant evidence connections for your operation. You authorize access; we lead onboarding and manage the recovery workflow. Follow dispute activity and outcomes from desktop or the Safe App mobile apps.

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When you win,
we win.

Disputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.

20%Disputer success fee on won chargebacks.See pricing

Let Safe handle the recovery.

Talk to our team about your business. We’ll explain the setup and take you through the managed recovery process.

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