We establish what was agreed.
Safe reviews the purchase, scope, terms and relevant customer communications to understand the product or service behind the payment.
Safe manages chargeback recovery for digital products and services, turning the relevant agreements, delivery and customer records into a clear response.
Safe reviews the purchase, scope, terms and relevant customer communications to understand the product or service behind the payment.
We gather and connect relevant access records, milestones, delivery events and acceptance history through authorized sources. The goal is to explain what the records establish.
Safe prepares the response, manages submission and follows the outcome. We use the available history to identify recurring evidence gaps and opportunities to improve the recovery process.
Safe leads onboarding and confirms the supported accounts and evidence connections for your business. You authorize access; we manage the recovery workflow.
Explore integrationsDisputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.
Connect your account and put Safe to work on your chargebacks. Have a larger or more complex setup? Talk to our team.