We reconstruct the billing timeline.
Safe reviews the original agreement, relevant billing events, renewal date and cancellation history to understand the disputed charge.
Safe handles the response work behind subscription disputes, bringing billing, cancellation, account activity and customer communications into context.
Safe reviews the original agreement, relevant billing events, renewal date and cancellation history to understand the disputed charge.
We gather and assess relevant usage, access, receipt and customer communication records through authorized sources, keeping the evidence tied to the claim.
Safe prepares the case, manages submission and tracks the decision. We also review recurring billing and cancellation issues that can contribute to avoidable disputes.
Safe leads onboarding and confirms the supported accounts and evidence connections for your business. You authorize access; we manage the recovery workflow.
Explore integrationsDisputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.
Connect your account and put Safe to work on your chargebacks. Have a larger or more complex setup? Talk to our team.