We trace the commercial agreement.
Safe reviews the relevant order, invoice, agreed scope and payment. We reconstruct amendments, partial deliveries or billing changes that help explain the amount being disputed.
Safe App handles card-dispute recovery for business-to-business sales, connecting orders, invoices, delivery milestones and buyer communications into a coherent response.
Safe reviews the relevant order, invoice, agreed scope and payment. We reconstruct amendments, partial deliveries or billing changes that help explain the amount being disputed.
We gather relevant delivery, receipt, milestone and acceptance records through authorized sources. The evidence is organized around the allegation and the transaction, with unrelated commercial information left out.
Safe prepares the response, manages submission and tracks the outcome through the supported payment-provider workflow. This service concerns card disputes; it does not replace collections for unpaid invoices.
Historical review can identify recurring problems with invoice descriptions, approvals, delivery documentation or partial refunds. Safe uses these findings to refine evidence and recommend practical operating improvements.
Our founders bring 20 years of experience across payments, underwriting, risk, fraud, acquiring and issuing-bank work. That experience informs how Safe reviews the business and organizes the evidence. Our technology manages the workflow; our team stays involved in the details.
Why SafeSafe confirms payment-account coverage and the relevant evidence connections for your operation. You authorize access; we lead onboarding and manage the recovery workflow. Follow dispute activity and outcomes from desktop or the Safe App mobile apps.
Explore integrationsDisputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.
Talk to our team about your business. We’ll explain the setup and take you through the managed recovery process.