Your orders.
Our chargeback casework.

Safe handles dispute recovery for your ecommerce business, connecting payment, order, fulfillment and support records into a response that addresses the claim.

The context changes.
Our ownership stays.

01

We trace the order.

Safe reviews the purchase, relevant payment details, fulfillment events and customer communications to understand what happened.

02

We build the evidence.

We gather and organize relevant order confirmations, delivery records, return history and support context through the authorized sources for your setup.

03

We manage the response.

Safe prepares and submits the response, tracks the outcome and reviews recurring patterns such as fulfillment exceptions or unclear refund communications.

Connect the right
accounts.

Safe leads onboarding and confirms the supported accounts and evidence connections for your business. You authorize access; we manage the recovery workflow.

Explore integrations

When you win,
we win.

Disputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.

20%Disputer success fee on won chargebacks.See pricing

Let Safe take it from here.

Connect your account and put Safe to work on your chargebacks. Have a larger or more complex setup? Talk to our team.