You deliver the learning.
We handle the disputes.

Safe App manages chargeback responses for courses, training and education businesses, bringing enrollment, access, attendance and cancellation records into context.

Book a demo See how Safe works

Your business context.
Our casework.

We understand the enrollment.

Safe reviews what the learner purchased, the relevant payment and the terms presented at enrollment. We connect the transaction to the course, program or training service involved in the dispute.

We gather the relevant delivery record.

Depending on the claim and authorized sources, evidence can include account access, attendance, course availability and relevant support communications. We focus on records that explain the service without adding unrelated student information.

We manage the casework.

Safe prepares the response, manages submission through the supported payment-provider workflow and tracks the outcome. Your team can stay focused on delivering the program.

Find the pattern.
Improve the process.

Historical review can reveal recurring issues around course access, renewal notices, refund explanations or support handoffs. Safe uses those findings to improve the evidence approach and recommend practical changes.

Our founders bring 20 years of experience across payments, underwriting, risk, fraud, acquiring and issuing-bank work. That experience informs how Safe reviews the business and organizes the evidence. Our technology manages the workflow; our team stays involved in the details.

Why Safe

We guide the setup.

Safe confirms payment-account coverage and the relevant evidence connections for your operation. You authorize access; we lead onboarding and manage the recovery workflow. Follow dispute activity and outcomes from desktop or the Safe App mobile apps.

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When you win,
we win.

Disputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.

20%Disputer success fee on won chargebacks.See pricing

Let Safe handle the recovery.

Talk to our team about your business. We’ll explain the setup and take you through the managed recovery process.

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