How merchants describe
working with Safe.
Read published customer feedback, then see how we’d define results for your own dispute operation.
Merchant feedback
Customer-reported
AdBuy
Devyn, AdBuy’s founder, reported recovering $5,000 in chargebacks in the first month. This figure comes from his testimonial on Safe.app.
Customer-reported
Sportit Srl
Stefano described replacing manual responses and missed deadlines with automated recovery, freeing his team to focus on expansion.
What we’d measure together
Funds recovered and kept
Report won chargeback dollars, retained inquiry dollars and fees separately so finance can reconcile the outcomes.
Case coverage
Track how many eligible cases were submitted on time and how many needed evidence or escalation.
Mature outcomes
Compare closed cases from equivalent time windows and show pending cases separately.
Set a baseline for your business
See how Safe can take over the casework and make recovery outcomes clear.
Talk to Safe